FAQs

Q?

How Long Will It Take Me To Receive My Items?

A.

We have a 1 day handling time from receipt of payment, but all goods are dispatched next-day.

General postage times apply, and are as follows:
Sydney Metro: Within 1 Business Day
Sydney-Outer, Newcastle, Wollongong:  Within 2 Business Days
Canberra, Melbourne, Brisbane: Within 3 Business Days
Geelong, Sunshine Coast, Adelaide: Within 4 Business Days
Perth, Hobart, North QLD, Other: 5-7 Business Days

Q?

How Is Shipping Charged?

A.

Shipping is charged per product on our website. In Sydney, we also offer a flat rate $9.90 charge for any order.

Pick up is available from our warehouse at Unit 26/7 Salisbury Rd, Castle Hill  NSW  2154.

If you have any questions regarding our shipping, or if you feel your shipping could be discounted, please contact us at Sales@topbubble.com.au or on (02) 8810 4192.

Q?

What Do I Do If My Products Are Damaged In Transit?

A.

Please contact us for any damages or returns, and we will be happy to assist. Our number is (02) 8810 4192 and email is sales@topbubble.com.au

Sometimes products can be damaged in transit, and we will be happy to send out replacements or give you a store credit for those damages.

Q?

Can I Buy Different Quantities To What The Website Offers?

A.

Yes, you are more than welcome to purchase any quantity of our products you like, our website is just a guideline of when products get cheaper.
If you would like different quantities, please contact us and we can send you a customised invoice.