FAQs

Q?

How Long Will It Take Me To Receive My Items?

A.

We have a 1 day handling time from receipt of payment, but all goods are dispatched next-day.

General postage times apply, and are as follows:
Sydney Metro: Within 1 Business Day
Sydney-Outer, Newcastle, Wollongong:  Within 2 Business Days
Canberra, Melbourne, Brisbane: Within 3 Business Days
Geelong, Sunshine Coast, Adelaide: Within 4 Business Days
Perth, Hobart, North QLD, Other: 5-7 Business Days

Q?

How Is Shipping Charged?

A.

Shipping is charged per product on our website. In Sydney, we also offer a flat rate $9.90 charge for any order.

Pick up is available from our warehouse at Unit 25/7 Salisbury Rd, Castle Hill  NSW  2154.

If you have any questions regarding our shipping, or if you feel your shipping could be discounted, please contact us at [email protected] or on (02) 8810 4192.

Q?

What Do I Do If My Products Are Damaged In Transit?

A.

Please contact us for any damages or returns, and we will be happy to assist. Our number is (02) 8810 4192 and email is [email protected]

Sometimes products can be damaged in transit, and we will be happy to send out replacements or give you a store credit for those damages.

Q?

Can I Buy Different Quantities To What The Website Offers?

A.

Yes, you are more than welcome to purchase any quantity of our products you like, our website is just a guideline of when products get cheaper.
If you would like different quantities, please contact us and we can send you a customised invoice.